Mind Influencer | MIAFL aims to provide clear information about course fees, payments, cancellations, and refunds before enrolment.
1. Fee Confirmation
Course fees, payment schedules, and applicable terms will be communicated to learners before enrolment or payment. Students should confirm all details before completing payment.
2. Refund Eligibility
Refund requests will be reviewed based on the applicable course, payment stage, class commencement status, materials provided, and the circumstances of the request. Eligibility is not automatic and may vary according to the course terms communicated during enrolment.
3. Non-Refundable Items
Where applicable, fees for completed classes, accessed learning materials, administrative services, registration charges, or other services already provided may be non-refundable. Any non-refundable amount should be clearly communicated before payment.
4. Cancellation Before Course Start
If a learner needs to cancel before the course begins, they should contact Mind Influencer | MIAFL as soon as possible. Any applicable refund or adjustment will be reviewed according to the terms shared at enrolment.
5. Cancellation After Course Start
Once classes have started, refunds may be limited or unavailable depending on the number of classes attended, access to materials, and the services already provided.
6. How to Request a Refund
To request a refund or discuss a payment concern, contact us with the student name, enrolled course, payment details, and reason for the request:
7. Refund Processing
Where a refund is approved, it will be processed through the appropriate payment method within a reasonable timeframe. Any processing timeline, deductions, or additional conditions will be communicated during the review.
8. Policy Updates
Mind Influencer | MIAFL may update this Refund Policy when necessary. The latest version will be published on this page.